Quick answers for caring for your MOWU Motion Ball and setting up a smooth play routine.
Products
Is the MOWU Motion Ball rechargeable?
Yes. The MOWU Motion Ball is USB-C rechargeable, so you can charge it between play sessions.
Is it suitable for indoor cats?
Yes. It is designed for supervised indoor play and gives cats something moving to chase, paw, and investigate.
How big is the ball?
The ball is compact at about 4.1 cm, making it easy for cats to follow and bat around during play.
Is it noisy?
The silicone outer material helps keep play softer and more comfortable for indoor spaces.
What colors are available?
The MOWU Motion Ball is available in blue and pink.
Shipping
Do you offer free shipping?
Yes. MOWU currently offers free shipping on every Motion Ball.
When will I get tracking?
Tracking details are sent by email once your order ships.
How long does delivery take?
Orders are normally processed within 1-3 business days. Standard delivery is typically 5-10 business days after processing, though timing can vary by carrier and local handling.
Returns
Can I return my order?
Returns are accepted within 30 days of delivery. Items should be unused, clean, and in their original packaging.
How do I contact support?
Email support@mowupets.com with your order number and we will help you sort it out.